Q: What age do my children need to do their own Mandate? #

A: Aged 16

Q: Can I add my Parents to my dependents list? #

A: If your parents/spouse/older children/siblings are incapacitated and unable to do their own mandate and you are responsible for their care they can be added to your mandate.

Q: Can i add my grandchildren to my dependents List? #

A: If you are responsible for their care they can be added to your mandate.

Q: How do I add a dependent? #

A: Please send in a support request from your dashboard with the dependents First, middle and last name and their relationship to you.
You will receive notification once this has been completed and then you can re-download your documents from the link in your original email.

Q: How do I remove a dependent? #

A: Please send in a support request from your dashboard with the details of the dependents to be removed.
You will receive notification once this has been completed and then you can re-download your documents from the link in your original email.

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